Intent data is a guess. Our data is human-verified.
Contact Center as a Service

Sell to contact center teams who've lost patience.

Named accounts running Five9, NICE CXone, Genesys, Talkdesk, and other CCaaS platforms. Each account is verified by phone, scored by satisfaction, and filtered by pain point. Built for sales and marketing teams that sell against incumbent contact center vendors.

Each segment is sold exclusively to one buyer. Your competitors will never see the same list.
5
Segments available now
391
Total accounts across all segments
4.8★
Verified rating on Clutch

Reliability problems, broken AI features, and reporting gaps are driving dissatisfaction across the CCaaS market. Contact center leaders are under pressure to demonstrate ROI, and when the platform fails them, the switching conversation starts quickly. These segments tell your reps which accounts are having which problems.

We call verified decision-makers at companies running Five9, NICE CXone, Genesys, Talkdesk, RingCentral, 8x8, and Vonage. Every account below includes an NPS score, a confirmed pain point, and a switching intent rating. Choose a vendor to filter, then check availability on the segment that fits your pipeline.

CCaaS segments.

5 segments

Filter by vendor below, then click a segment to see sample data and check availability.

Five9
Five9 Users — Reporting Pain: Q2 2026
92 accounts $2,950
Feature Gap Low Satisfaction
Genesys Sold
Genesys Users — Reliability Pain: Q2 2026
71 accounts —
Low Satisfaction Churn Risk
Talkdesk
Talkdesk Users — Pricing Pain: Q2 2026
84 accounts $2,950
Pricing Pain Churn Risk
RingCentral Sold
RingCentral Users — AI Delivery Pain: Q2 2026
71 accounts —
Feature Gap Low Satisfaction
NICE CXone
NICE CXone Users — Reliability Pain: Q2 2026
73 accounts $2,950
Low Satisfaction Churn Risk
How it works

Every account researched by phone.

Every record was sourced through a live, structured phone call with a verified contact at a real company. We do not scrape data or infer it from intent signals.

Step 1
We build the call list
We build the list of accounts to research, focused on the vendor or service category and limited to SMB and lower midmarket.
Step 2
Our associates call each one
A structured phone conversation with a real person within each target account about their current vendor for the given category.
Step 3
You get a named, actionable CSV
Company name, contact details, current vendor, NPS score, pain point, and switching intent, ready to load into your CRM or sequencer.
Read the full methodology →
Signallo Dedicated

Need something more specific?
We'll build it exclusively for you.

Pre-built Segments cover the most common signals. If your ICP is narrower or you're interested in different data points, a Dedicated engagement gives you research built around exactly what you need. Output is yours exclusively.

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