Contact Center as a Service

Sell to contact center teams who've lost patience.

Named accounts running Five9, NICE CXone, Genesys, Talkdesk, and other CCaaS platforms — filtered by pain point, scored by satisfaction, and verified by phone. Built for sales and marketing teams selling against incumbent contact center vendors.

Each segment is sold exclusively to one buyer — your competitors will never see the same list.
5
Segments available now
391
Total accounts across all segments
4.8★
Verified rating on Clutch

Reliability problems, broken AI features, and reporting gaps are driving real dissatisfaction across the CCaaS market. Contact center leaders are under pressure to demonstrate ROI, and when the platform fails them, the switching conversation starts fast. These segments tell your reps exactly which accounts are having which problems — before your competitors find out.

We call verified decision-makers at companies running Five9, NICE CXone, Genesys, Talkdesk, RingCentral, 8x8, and Vonage. Every account below includes an NPS score, a confirmed pain point, a renewal window, and a switching intent rating. Choose a vendor to filter, then check availability on the segment that fits your pipeline.

CCaaS segments.

5 segments

Filter by vendor below, then click a segment to see sample data and check availability.

Five9
Five9 Users — Reporting Pain: Q2 2026
92 accounts $2,950
Feature Gap Low Satisfaction
Genesys Sold
Genesys Users — Reliability Pain: Q2 2026
71 accounts —
Low Satisfaction Churn Risk
Talkdesk
Talkdesk Users — Pricing Pain: Q2 2026
84 accounts $2,950
Pricing Pain Churn Risk
RingCentral Sold
RingCentral Users — AI Delivery Pain: Q2 2026
71 accounts —
Feature Gap Low Satisfaction
NICE CXone
NICE CXone Users — Reliability Pain: Q2 2026
73 accounts $2,950
Low Satisfaction Churn Risk
How it works

Every account researched by phone.

These aren't scraped lists or intent signals. Every record was sourced through a live, structured call with a verified contact at a real company.

Step 1
We build the call list
Target accounts are identified and verified as active users of the vendor or service category before a single call is made.
Step 2
Our associates call each one
A structured phone conversation captures satisfaction, renewal window, and the contact's single biggest pain point.
Step 3
You get a named, actionable CSV
Company name, contact details, current vendor, NPS score, pain point, renewal window, and switching intent — ready to load into your CRM or sequencer.
Read the full methodology →
Signallo Dedicated

Need something more specific? We'll build it exclusively for you.

Pre-built Segments cover the most common signals. If your ICP is narrower or you're interested in different data points, a Dedicated engagement gives you research built around exactly what you need. Output is yours exclusively.

Learn More →