We stand behind
every record we sell.
Our entire business philosophy rests on a single premise: if our account intel is accurate and actionable, we'll earn repeat business. That's why every piece of intelligence we sell is backed by a 30-day accuracy guarantee.
If you identify any inaccuracies in your account intel within 30 days of the verification date, we will replace the affected records at no additional cost. No negotiation, no runaround.
What the guarantee covers.
Every record we deliver includes a verification date — the date our researchers confirmed the data via direct phone contact. Your 30-day accuracy window starts from that date, not from your delivery date.
If a data point turns out to be inaccurate within that window, flag it to us. We'll review it and replace the affected record. It's that simple.
For Dedicated clients, this applies to every record in your engagement. For Segments buyers, it applies to every account in the list you purchased.
Identify an inaccuracy
Review your records. If a data point doesn't match what you discover through your own outreach or research, flag it — with as much context as you can share.
Contact us within 30 days
Reach out within 30 days of the verification date on that record. Email us at info@signallo.com with the account name and the data point in question.
We replace it at no cost
We'll re-research the account and deliver a corrected record — at no additional charge. No debate, no credit system, no friction.
A few realities about
primary research.
We furnish data points that aren't available anywhere else — because we collect everything via live phone calls. That's also why it's worth understanding how primary research works.
Sometimes contacts are wrong
We source intel directly from individuals at each account via structured phone research. We filter aggressively for response quality — but occasionally a contact provides information that turns out to be inaccurate. That's why the guarantee exists.
All intel has an expiration date
Vendor satisfaction, renewal windows, and switching intent change over time. We include a verification date with every record so you know exactly how fresh it is. For ongoing accuracy, some clients work with us on a retainer basis to keep their intel current.
We go where no scraper can
The data points we collect — vendor satisfaction scores, pain point categories, switching intent — don't exist in any database. They exist in the minds of the people actually using the product. Our methodology is built around getting to those people reliably and at scale.
Ready to put the intel
to work for your pipeline?
Explore our off-the-shelf Segments lists, or book a consultation to scope a fully custom Dedicated engagement — with a 30-day guarantee on every record we deliver.
Questions? Reach us at info@signallo.com