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Anonymized market research from Signallo's primary phone research program. Download any report with your email — no credit card, no sales call, no gating beyond a name and address.
What the market actually thinks.
- 41% of surveyed practices report high switching intent within 12 months
- Billing performance and customer support are the top two pain point categories
- Average NPS among dissatisfied practices is 3.2 out of 10
- 52% of SMB Salesforce users cite pricing as their primary frustration
- Implementation complexity ranks second among pain points at 34%
- Average contract renewal window for dissatisfied accounts is 6.8 months
- Billing disputes and delivery reliability are the top two complaints at 47% and 39% respectively
- 38% of accounts are open to switching at their next renewal
- Average contract length among dissatisfied accounts is 3.1 years
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Pulse reports show what's happening across a market. When you're ready to know which specific accounts the findings apply to, that's what Signallo Segments are for.
Browse pre-built account intelligence lists →Aggregate data. Honest findings.
Every Pulse report is built from the same primary phone research that powers Signallo Segments — structured conversations with real decision-makers at verified B2B accounts.
The difference: Pulse reports are anonymized and aggregated. You get the patterns, distributions, and findings across an entire research cohort — without individual account names. The named account intelligence lives in Segments.
Pulse exists to give you evidence for the arguments your team is already having internally.
From market patterns to named accounts.
Pulse tells you what the market looks like. Segments tell you exactly which accounts it applies to. Dedicated builds something that belongs entirely to you.