Terms of Service

Overview

By accessing this website or completing a purchase, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

Signallo Segments

What you are purchasing

A Signallo Segment is a one-time purchase of a CSV file containing named B2B account intelligence collected via live primary phone research. Segments are organized around specific signals — such as vendor dissatisfaction, pain point categories, or master account lists — for defined markets. Segment types, contents, and pricing are described on each Segment's page at the time of purchase.

Exclusivity

Each Segment is sold exclusively to a single buyer. Once purchased, that Segment is permanently unavailable to any other buyer. Signallo will not sell the same Segment deliverable to more than one party.

Exclusivity applies to the specific deliverable purchased. It does not restrict Signallo from conducting future research on the same vendor, market, or account set. Any such future research constitutes a separate product and may be made available for purchase independently.

Permitted use

Your purchase grants your organization a license to use the deliverable for internal sales and marketing purposes only. This license is non-transferable. You may not:

• Resell, sublicense, or transfer the data to any third party
• Publish, share, or distribute the raw data in any form outside your organization
• Use the data as the basis for a publicly available dataset, product, or report
• Represent the data as your own original research

There is no restriction on the number of internal users within your organization who may access the deliverable.

Data compliance

Signallo collects account intelligence via live phone calls with verified contacts. Data is not scraped, purchased from brokers, or derived from surveys. The Verification Date field in each deliverable reflects when each account's information was confirmed via phone.

You are solely responsible for your own compliance with all applicable laws and regulations — including but not limited to CAN-SPAM, TCPA, GDPR, and applicable state privacy laws — in connection with your use of the data. Signallo makes no representation that the data satisfies the legal requirements of any particular use case, outreach method, or jurisdiction.

Contact information is accurate as of the Verification Date. Signallo does not warrant that any data point remains current after that date.

No refunds

All Segment purchases are final. Because the deliverable is a digital file provided upon purchase, no refunds are issued after delivery. If you have questions about a Segment before purchasing, contact us before submitting an availability request.

Quality Guarantee

Every record in a delivered Segment is backed by a 30-day accuracy guarantee. The 30-day window starts from the Verification Date on each record — not from your delivery date. If a data point was inaccurate as of its Verification Date, contact us at info@signallo.com with the account name and the data point in question. We will re-research the account and deliver a corrected record at no additional charge — no negotiation, no credit system, no friction. This guarantee does not apply to information that was accurate at the time of verification but changed thereafter.

Pricing and payment

Segment pricing is listed on each Segment's page. Payment is processed via Stripe invoice or payment link sent directly to the buyer following an availability request. No payment information is collected on this website. Price at time of purchase governs.

Delivery

Deliverables are provided as CSV files via a unique, expiring download link sent to the buyer's email address. If your download link expires before retrieval, contact us for a replacement.

Signallo Pulse

What Pulse reports are

Signallo Pulse reports are free, anonymized market research publications. All data in Pulse reports is aggregated — no individual account names appear. Reports are made available for download in exchange for a name and work email address.

Email collection and opt-in

By submitting the download form, you agree to receive the requested report and, if the newsletter checkbox is selected, periodic research updates and product announcements from Signallo. You may unsubscribe at any time via the link in any email. We do not sell or share your contact information with third parties.

Informational use only

Pulse reports are provided for informational purposes only. They represent aggregated findings from a defined research cohort at a point in time and are not intended as legal, financial, or investment advice. Signallo makes no warranty as to the accuracy, completeness, or fitness for any particular purpose of Pulse report findings.

Intellectual property

Pulse reports are the intellectual property of Signallo. You may reference findings for internal purposes. You may not republish, reproduce, or redistribute any Pulse report — in whole or in part — without prior written permission from Signallo.

General Terms

Website use

This website is provided for informational and commercial purposes. You agree not to use it for any unlawful purpose, to attempt to interfere with its operation, or to access it by any means other than the interfaces Signallo provides.

Intellectual property

All website content — including copy, design, methodology descriptions, and product names — is the property of Signallo. The Signallo name, logo, and product names are not licensed for use outside this website without prior written permission.

Disclaimer of warranties

Except as expressly stated in these Terms, Signallo provides this website and all products "as is" without warranty of any kind, express or implied, including without limitation any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free.

Limitation of liability

To the maximum extent permitted by applicable law, Signallo's total liability to you for any claim arising out of or relating to these Terms or any product purchased hereunder shall not exceed the amount you paid for the relevant product. In no event shall Signallo be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages.

Signallo sells account intelligence — not campaign outcomes. We make no representation or guarantee regarding the results of any activity conducted using Signallo data.

Indemnification

You agree to indemnify, defend, and hold harmless Signallo and its owners, employees, and agents from and against any claims, liabilities, damages, or expenses (including reasonable attorneys' fees) arising out of or related to your use of any Signallo product or your violation of these Terms or applicable law.

Governing law and disputes

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any dispute arising under these Terms shall first be addressed through good-faith direct communication. If unresolved, disputes shall be submitted to binding arbitration in Allegheny County, Pennsylvania, under the rules of the American Arbitration Association, except that either party may bring claims in small claims court for disputes within that court's jurisdiction.

Severability

If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.

Changes to these Terms

Signallo may update these Terms from time to time. The effective date above reflects the most recent revision. Continued use of this website or purchase of products after a revision constitutes acceptance of the updated Terms. Material changes will be communicated via email to buyers with active purchase records.

Contact

Questions about these Terms may be directed to info@signallo.com.