NextGen Users — Billing Performance Pain: Q1 2026
NextGen users who named billing performance as their primary pain point, sourced via structured phone research in Q1 2026. Includes NPS score, confirmed pain point, renewal window, and switching intent for each account.
This page is updated each quarter with fresh research data. Bookmark it to stay current.
Accounts
101
Price
$2,950
Exclusivity
100%
Clutch
4.8 ★
Sold — Exclusively Purchased
This segment has been purchased by another organization and is permanently off the market. That's not a scarcity tactic — it's how the model works. One buyer, full exclusivity, no exceptions.
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Background
Why we built this.
NextGen has deep penetration in specialty and multi-provider practices, where billing complexity is inherently higher — multiple fee schedules, specialty-specific coding requirements, and payer-mix challenges that simpler platforms don't face. When billing performance breaks down in these environments, the financial impact compounds quickly. Denied claims don't just delay revenue; they consume staff time on rework, create cash flow gaps, and erode the practice's confidence in the entire revenue cycle.
This segment captures 101 NextGen practices that named billing performance as their number one pain point on a live Q1 2026 research call. These are practices operating at a level of billing complexity where underperformance is expensive. For RCM companies, billing-focused EHR competitors, or clearinghouse vendors with strong denial management workflows, this is a list of accounts where the billing problem is both confirmed and consequential — and where the decision-maker has already named it as their top priority to fix.
Data fields
What's included.
Company Name—Legal business name as verified on the call
Website URL—Company website for prospecting context
Phone Number—Direct line verified during research call
Employees—LinkedIn standard range (e.g. 11–50)
Industry—Vertical classification per account
LinkedIn URL—Company page for contact research
Current Vendor—Confirmed NextGen on every record
NPS Score—Numeric satisfaction score (0–10) per account
Pain Point—Primary pain point confirmed on the call — the filter defining this list
Renewal Window—Months until contract renewal opens
Switching Intent—High / Med / Low — derived from NPS score
Verification Date—Date the record was confirmed by phone
Preview
Data sample.
Company names blurred. All other fields reflect actual research output.
| Company | Current Vendor | NPS | Pain Point | Renewal | Switch? |
|---|---|---|---|---|---|
| ████ Orthopedic Group | NextGen | 3/10 | Billing Performance | 5 mo | High |
| ██████ Cardiology | NextGen | 4/10 | Billing Performance | 3 mo | High |
| ████ Specialty Care | NextGen | 5/10 | Billing Performance | 8 mo | High |
| ███████ Medical Center | NextGen | 2/10 | Billing Performance | 2 mo | High |
| ████ Multi-Specialty | NextGen | 4/10 | Billing Performance | 6 mo | High |
Company names are blurred for preview. Full, unblurred records delivered on purchase.
Activation
How to use this segment.
1
Denial rate benchmarking
Lead with benchmarks. Practices frustrated with billing performance often don't know how their denial rate compares to peers in their specialty. Give them a number to anchor against — it turns vague frustration into a concrete gap.
"The average denial rate for practices your size in your specialty is around 5–7%. If you're running above that, there's a quantifiable revenue gap we can close."
2
Revenue cycle audit
Offer a no-commitment review of their current billing performance — first-pass resolution rate, days in A/R, denial categories. Practices with billing pain often know something is wrong but haven't diagnosed exactly where the process breaks.
"We'll run a 30-minute billing performance review using your last 90 days of claims data. Most practices find two or three specific failure points they didn't know were there."
3
Specialty-specific positioning
NextGen's user base skews toward specialty practices. If your billing solution has specialty-specific workflows, coding support, or payer expertise, lead with that — it signals you understand their specific complexity, not just billing in general.
"We work with 150+ orthopedic practices — we know the coding nuances, the payer quirks, and the denial patterns specific to your specialty."
Process
Our methodology.
Step 1
Account identification
Target accounts identified via technology usage data — confirmed NextGen installations only.
Step 2
Contact verification
Direct phone numbers sourced and validated before the research call list is built.
Step 3
Structured research call
Live calls by Signallo Research Associates using a structured instrument — NPS, pain point, and renewal window verified against third-party contract and install records.
Step 4
Scoring and filtering
Filtered to accounts selecting this specific pain point as their primary complaint. NPS score retained for every record. Switching intent derived from NPS (0–6 High, 7–8 Medium, 9–10 Low).
FAQ
Common questions.
Exclusivity is the product. If the same 101 accounts received outreach from multiple competing vendors simultaneously, response rates would collapse and every buyer's return on investment would erode. One buyer means the intelligence retains its edge.
Every account was researched via phone call in Q1 2026. The verification date field in the CSV tells you exactly when each record was confirmed. Segments are released on a quarterly cadence — prior buyers are notified by email when a new version publishes.
Yes. This page is refreshed each quarter with a new research cohort — updated accounts, sample data, and findings. The URL stays the same so you can bookmark it. The quarter label and verification dates on the page always reflect the current dataset.
Yes. Browse all available EHR segments on the category page. New segments are released quarterly — submit the form at the top of this page and we'll notify you when new ones become available.
Every record includes a verification date. If you identify an inaccuracy within 30 days of that date, contact us and we'll re-research the account and replace it at no cost. Full details →
After purchase is confirmed, you'll receive a unique, single-use download link for the CSV within 24 hours.
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