Electronic Health Records

EHR users who are ready to leave.

The EHR market is dominated by a handful of vendors — but dissatisfaction is widespread and switching intent is high. Every account in these segments was reached by phone. No surveys. No guesswork.

3.2
Avg. NPS among detractors
68%
Report billing or support pain
41%
Open to switching in 12 months

EHR software is notoriously sticky — but that stickiness masks a lot of suppressed switching intent. Practices tolerate poor billing performance, unresponsive support, and clunky workflows because switching feels painful. Our research finds the ones who've hit their limit.

Our research associates call verified contacts at medical practices, clinics, and health systems across the U.S. We ask three things: how satisfied they are with their current EHR, when their contract renews, and what's frustrating them most. The result is account-level intelligence your reps can act on the day it lands.


EHR segments.

1 segment

Every account researched by phone.

These aren't scraped lists or intent signals. Every record was sourced through a live, structured call with a verified contact at a real company.

Step 1
We build the call list
Target accounts are identified and verified as active users of the vendor or service category before a single call is made.
Step 2
Our associates call each one
A structured phone conversation — not a survey — captures satisfaction, renewal window, and the contact's single biggest pain point.
Step 3
You get a named, actionable CSV
Company name, contact details, current vendor, NPS score, pain point, renewal window, and switching intent — ready to load into your CRM or sequencer.
Read the full methodology →
Signallo Dedicated

Need something more specific? We'll build it exclusively for you.

Pre-built Segments cover the most common signals. If your ICP is narrower — a specific geography, company size, or set of target accounts — a Dedicated engagement gives you research built around exactly what you need. Output is yours exclusively.

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